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Thread: Opening a photo studio....what do you as a customer look for?

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    Bob Hubbard's Avatar
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    Default Opening a photo studio....what do you as a customer look for?

    I'm considering opening my own photo studio and looking for information on what you as a customer look for when considering one. Where have you gone, what have you liked and not liked about it. If you're a regular somewhere, what do you love about the place that makes you go back, and if you've ever had a bad experience, what was it?

    Thank you!
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    Default Re: Opening a photo studio....what do you as a customer look for?

    What is a biggie for me is someone who works well with kids. I hate getting pictures taken just to give up because the kids aren't smiling or cooperating. And, backgrounds. I like a variety to choose from. And obviously the quality of photo needs to be good.
    There is nothing so strong as gentleness, nothing so gentle as real strength.
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    Default Re: Opening a photo studio....what do you as a customer look for?

    Just like any commercial business.

    Clean

    Friendly staff

    Professional

    Competitive prices

    Go that extra mile for your customer

    My 2 cents.
    PARKER - HERMAN - SECK

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    Default Re: Opening a photo studio....what do you as a customer look for?

    a "photographer" in my eyes is first and foremost an artist. They should be able to shoot pics with a "point and shoot" that would make most people jealous.
    that being said, they should have exceptional equipment to take exceptional pictures.
    i would hate to go somewhere only to find out they were shooting me with the same stuff i have at home, you should be using 2500 dollar lenses attached to 5000 dollar cameras (like a hasselblad) with 16 megapixel sensors, or even using film. He should have lab equivalent photo processing tools, digital or otherwise.
    I've loved and done photography for a long time, so I am probably a bit more picky about shelling out coin to someone than the average joe.

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    Default Re: Opening a photo studio....what do you as a customer look for?

    Kwe Hello, my wife was in this business for many years.

    These days with Kodak Photo duplication kiosks make this a hard business to make work as folks will buy 1 copy of the photo then make copies for $5.95 at kiosk, the kiosk is unmanned so your copyright notice on the back is no hindrance. Most Studios charge $20 or up for a "sheet" 8*10 or 2 5*7's or 4 3.5*5's or 8 wallets etc.

    With this Kiosk or your home Scanner/Printer you can dupe them pretty well and even sometime color correct BETTER than a studio does. Some Studios are SPEED shops and give mediocre results that people still eat up.

    Working well with kids a Big Plus,

    Specializing in Weddings and Special Events will be workable but straight up Portraits is likely a losing proposition. Perhaps Team Photos and School Photos is an area to look into espescially given your MA background.

    Good luck

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    Default Re: Opening a photo studio....what do you as a customer look for?

    Quote Originally Posted by katsudo_karate View Post

    Clean

    Friendly staff

    Professional

    Competitive prices

    Go that extra mile for your customer
    I agree, thats what I look for.

    Customer Service means alot, and thats what I look for when I shop at a store.
    and thats what keeps me coming back to them.
    Yours Truly
    Kenpo0324

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    Default Re: Opening a photo studio....what do you as a customer look for?

    Quote Originally Posted by Bob Hubbard View Post
    I'm considering opening my own photo studio.......!
    Bob, are you looking to fill in your other 6hrs. of your day with something else? That would just about take up 24hrs. You know, on-line for 18 taking care of your forums and such. The other 6 in photography? When do you plan on sleeping or do you have an endless supply of speed?

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    Default Re: Opening a photo studio....what do you as a customer look for?

    I like a photographer who makes me feel like they are getting a special picture and that fusses over me a bit.

    Lots of smiling and letting me know just what to do to make the picture great.

    I had someone who just did the click click, yes that's fine, etc. and I felt sort of dirty.

    I want to hear about how beautiful the pictures look, what a great-looking family I have, something nice about a feeling I'm projecting, etc.

    I want to feel special.

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    Default Re: Opening a photo studio....what do you as a customer look for?

    Quote Originally Posted by jfarnsworth View Post
    Bob, are you looking to fill in your other 6hrs. of your day with something else? That would just about take up 24hrs. You know, on-line for 18 taking care of your forums and such. The other 6 in photography? When do you plan on sleeping or do you have an endless supply of speed?
    Not quite.
    I'll actually end up with more time as a result of this move.
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    Default Re: Opening a photo studio....what do you as a customer look for?

    Quote Originally Posted by Bob Hubbard View Post
    Not quite.
    I'll actually end up with more time as a result of this move.
    Part of my thinking here is kinda simple. I've been doing event and glamor photography for a while now. But, it's been on location, and since the October storm hit WNY, most of those locations are no-go's until Spring. Plus, hard to shoot some types of shots when it's cold out, or worse, snowy. So, the 'need' of a stable place to shoot has been in my mind a while. To help things along (and pick up some extra cash) I spent the holidays working in a mall chain studio. Saw some good and some bad there. So, my thoughts went from "need a place to shoot when it's cold" to "Gee, I think I can do this better". I've got some hurdles to jump to get there but think I can make a go of it.
    The basic idea is "Break away from that rushed chain store experience with our relaxed and friendly approach to capturing memories you will cherish for years to come."
    rest is still being refined.
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    Talking Re: Opening a photo studio....what do you as a customer look for?

    Quote Originally Posted by amylong View Post
    I had someone who just did the click click, yes that's fine, etc. and I felt sort of dirty.


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    Default Re: Opening a photo studio....what do you as a customer look for?

    Quote Originally Posted by jfarnsworth View Post
    Bob, are you looking to fill in your other 6hrs. of your day with something else? That would just about take up 24hrs. You know, on-line for 18 taking care of your forums and such. The other 6 in photography? When do you plan on sleeping or do you have an endless supply of speed?
    ...I was hoping to get an hour of his time eventually, but alas I must wait still

    I guess thats why he'll have an appointment book - Ill just have to schedule myself in!
    Susan A. Spann

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