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Thread: KenpoTalk Complaint Policy

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    Bob Hubbard's Avatar
    Bob Hubbard is offline Retired


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    Default KenpoTalk Complaint Policy

    Complaint Policy and Procedures


    If you have a complaint concerning a member, their actions or their postings, here is the "proper channels".


    Problem involves comments in a post made by a member.

    - Use the "RTM" or "Report to Moderator" link which is in the upper right corner of every post. (It is shaped like a red triangle) to create a problem report ticket. This ticket is emails to the correct staff members as well as posted in the moderator area. This will allow our staff to examine your concern determine the correct course of action to take.

    Problem involves comments in the Reputation system.
    - Please use the "Contact Us" link at the bottom of all forum pages. Give as much information as possible about the matter so that we can locate the correct "ding".

    Problem involves a PM

    - Do not delete the PM. Deleting it removes the sender information from the system.
    - Please use the "Contact Us" link at the bottom of all forum pages. Give as much information as possible about the matter so that we can locate it in the system and investigate.

    Problem involves an email

    - Please use the "Contact Us" link at the bottom of all forum pages. Give as much information as possible about the matter. We will contact you with detailed instructions on how to properly forward a copy to us for investigation.

    Problem concerns a KT Staff Member
    - You may also contact Bob Hubbard directly either by email or pm.



    DO NOT! Complain inside a thread. It will most likely not be seen or handled promptly if you do so.
    For ANY and ALL KenpoTalk issues, please use theContact Us link here or at page bottom right. Do NOT PM me for site support.

  2. The Following 3 Users Say Thank You to Bob Hubbard For This Useful Post:

    amylong (06-19-2007),Brother John (06-14-2007),thedan (06-17-2007)

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